Gizmo subscriptions, auto-renew by default. This means you don't have to worry about it, but it is important to know how manage your subscription to avoid any shocks. You can cancel the renewal of your subscription on the Settings page of your account.
Go to the Settings page and scroll down to Manage Subscription and cancel from there.
If you don't see this, then you may have subscribed on your phone/tablet using either Apple or Google's subscription service.
If you subscribed on an Apple device
Open Settings on your iPhone/iPad
Tap your Apple ID (your name at the top)
Tap Subscriptions
Select the Gizmo subscription from the list
Choose the option to Cancel Subscription
If you subscribed on an Android device
Open the Google Play Store app on your device
Go to your account’s Subscriptions section
Select the Gizmo subscription
Choose the option to to cancel it
After cancelling you will still have Unlimited until the end of your subscription, whether that is the rest of the week or year. When that time passes, your account will automatically put you back on the Basic plan.
Unexpected Charges and Resolutions
If you see any unexpected charges, please get in touch. Our team will be able to look into this for you.
📝 Deleting your Gizmo account does not automatically cancel active subscriptions. You will need to cancel your subscription before deleting to avoid future charges.
Cant see the 'Manage subscription' option?
If you are on your phone or tablet, the Manage subscription option will not appear. Go to the Settings page on the website and it should appear.
If you have any other questions, or need more help on refunds please get in touch using the button below!