Our refund policy is simple. If you request a refund within 48 hours of the payment being taken, we'll happily refund you.
However, this does depend on how you subscribed in the first place. For example, if you subscribed to Unlimited on your phone or tablet, you will have used either Apple or Google's subscription service and are bound by their refund policies.
If you subscribed on the website
Please contact our Support team using the Get in touch button below. We will review your subscription and help however we can.
If you subscribed on an iOS device
Open Settings on your iPhone/iPad
Tap your Apple ID (your name at the top)
Tap Subscriptions
Select the Gizmo subscription from the list
Choose the option to Cancel Subscription
After cancelling you can request a refund on iOS by following these instructions: https://support.apple.com/en-gb/118223
If you subscribed on an Android device
Open the Google Play Store app on your device
Go to your account’s Subscriptions section
Select the Gizmo subscription
Choose the option to to cancel it
After cancelling you can request a refund by following these instructions: https://support.google.com/googleplay/workflow/9813244?hl=en-GB
📝 Refunds, once approved, are usually processed and returned within 5–10 business days.
If you have any other questions or are not sure how you've subscribed, please get in touch with our team using the button below. We will be able to help!