Errors can be frustrating and we're sorry to hear that you're seeing one!
Most errors can be solved by a few simple steps:
If you are using a phone/tablet
Log out of your account and close your app completely
Restart your phone/tablet
Make sure your phone/tablet is on the latest software version
Check the App Store/Google Play Store and update to the latest version of the Gizmo app
Open the new version and log in with the same email address/phone number you used when signing up
If you are using a computer
Log out of your account and close your web browser completely
Restart your computer
Check for and install any software updates for your computer
Try logging in to Gizmo using a different browser (Chrome, Safari, Firefox, etc.)
These steps usually help fix the error. If they don't, please email the Support team [email protected] with:
Any details about the error message
Where the error happens
Any screenshots/recordings of the error you are seeing
The file you're trying to import (if relevant)